Refund policy

Overview
At Object Laboratory, customer satisfaction is our top priority. We take pride in the quality and craftsmanship of our products. Due to the nature of our business, we have adopted a No Return Policy.

No Return Policy
All sales made at Object Laboratory are final. We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please refer to our Defective Items section below.

Defective Item
If you receive a defective item, please contact us at info@ObjectLaboratory.com within 7 days of receiving the product. Include your order number, details of the defect, and any relevant photos. We will work with you to resolve the issue by either providing a replacement or a store credit.

Damaged During Shipping
If your item was damaged during shipping, please retain all packaging materials and contact us immediately at info@ObjectLaboratory.com. We will file a claim with the shipping carrier and keep you updated throughout the process.

Customer Responsibility
It is the customer’s responsibility to inspect all products upon delivery. By accepting delivery, you acknowledge that the product(s) were received in good condition, unless a claim is made within the specified time frame.

Contact Us
If you have any questions about our No Return Policy, please contact us at info@ObjectLaboratory.comWe appreciate your understanding and thank you for your business!